Pool

Managing your pool access with Memberment

How do I use Memberment for the pool?
Your HOA/COA uses Memberment to control access at your pool. When you arrive at the pool, a pool attendant will scan your Memberment app code (found in your...
Tue, 30 Apr, 2019 at 3:18 PM
How do I get a pool picture?
The pool attendant, board member, or property manager can take pictures for you and your family. We suggest asking your property manager for advice.  
Tue, 30 Apr, 2019 at 3:08 PM
Access Denied?
If you visited your HOA/COA pool and were denied access, please contact your board or property manager. The pool attendants do not know the reason and have ...
Tue, 30 Apr, 2019 at 3:09 PM
I can't see my picture, but I know it was taken
Your pool photo is different than your Memberment profile picture. The pool photo is only seen by certain people (like pool access attendants).  If you wou...
Tue, 30 Apr, 2019 at 3:10 PM
Lost or Replacement pool pass
Memberment no longer offers physical pool passes. You do not need a physical pass since the app and the gate attendants can let you in.  
Tue, 30 Apr, 2019 at 3:10 PM
How Many Guest Passes Do I have?
You can check the number of pool passes you have two different ways.  The first is to open the app on your phone then view your Access Pass. Memberment sho...
Tue, 30 Apr, 2019 at 3:11 PM
Buying Guest Passes
Guest passes can be purchased through the Memberment website or on your behalf by an authorized person.  Website When you log into Memberment from the web,...
Tue, 30 Apr, 2019 at 3:12 PM